MyChargeBack was founded by Cactil LLC in August, 2016.
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|🌐 Website||mychargeback.com, mychargeback.co.uk|
|🏠 Company||Cactil LLC|
|📍 Address||New York, NY 10018 USA|
|📱 Phone||(646) 915-1414(USA) (647) 370-5071(CAN) +61280155645(AU) +32(0)28083902(EU)|
|⚖️ Regulation||UK – Financial Conduct Authority (FCA)|
What is MyChargeback?
MyChargeBack.com was established in 2016 by Cactil LLC and Quandrance Finance Ltd.
MyChargeBack is a global financial services company that specializes in complicated card-not-present transaction disputes. It has offices on four continents. People from all around the globe are among their customers.
They rapidly became an industry leader in helping customers who want to submit a dispute over a complicated card-not-present transaction. MyChargeBack has successfully worked with and developed partnerships with over 800 banking institutions in over 100 countries worldwide since then.
As a consequence, they’ve managed to recover millions of dollars in disputed claims for their customers.
How to Get Started with MyChargeBack?
Fill out the form at the top of the page with your personal details, the name of the company that scammed you, the amount you lost, and the payment(s) method(s) you used to deposit with this fraudulent business.
They will call you soon after you finish this step for a free consultation!
How Mychargeback Works?
Companies have 20 days, 30 days, or 45 days to reply when issuing banks raise issues. They do this by presenting a document called a representation. If the merchant fails to submit a representation, your temporary credit will be converted to permanent credit after the deadline has passed. If you did not get a temporary credit, the money will be transferred into your account now.
In the case of a reverse chargeback, your bank will get a representation from the merchant. Your bank will then either ask you to react directly to the representation or will answer on your behalf. It’s conceivable it’ll do so without telling you. It also has the authority to conclude the matter on its own initiative. If you used a Visa card to pay, the retailer may opt to reply with a second representation. In such scenario, a new 30-day pre-arbitration period starts. If the acquiring bank still refuses to accept the chargeback, the issuing bank may take the matter to arbitration.
Mastercard has given the business 45 days to reply. The cardholder has 45 days to protest if the merchant makes a representation. If the cardholder is given the chance to reply to the representation, the acquiring bank may choose to bypass the chargeback arbitration step.
Both American Express and Discover have an internal chargeback mechanism. Merchants have a 20-day deadline to reply.
Don’t worry, MyChargeBack will guide you during the whole process.
Understanding Chargeback Reason Codes
Many customers have come to us after attempting to initiate a chargeback on their own but failing due to utilizing the incorrect reason code. They often discover the hard way that they only had one opportunity to obtain a chargeback, and they blew it by selecting a reason code that did not correspond to their claim. It’s just one more reason to depend on MyChargeBack’s knowledge and competence.
As an example, can you tell the difference between Fraud and Unreceived Goods or Services? What about Cardholder Dispute of a Recurring Transaction vs. Cardholder Debited Multiple Times for the Same Goods or Services? Even if you have a strong command of the English language, you will struggle to comprehend and apply the professional jargon used by banks and credit card firms.
Furthermore, each card network publishes its own set of these codes and has its own method of stylizing them, making them incompatible. Visa chargeback cause codes, for example, are decimal numbers. Mastercard chargeback cause codes are four digits with no decimal points. American Express, Discover (and its subsidiary Diners Club International) utilize a mix of numbers and letters.
Clients often come to us after using two or more credit cards or debit cards to make a payment to a business. In such situations, we must prepare each case individually, each with its own ‘reason code’ and according to its own schedule. Card networks use their own unique language throughout the chargeback process, as our clients will find. Visa, for example, uses the word “dispute,” while Mastercard uses the term “chargeback” (and to remain neutral we use both on this page and throughout this website).
Networks’ Criterias and Deadlines
This table compares several of the main card networks’ chargeback filing criteria and deadlines. These deadlines, however, are not always relevant. Each reason code is distinct, and each has its own set of deadlines.
|Initial Chargeback Request||75/120 days from last transaction||60/120 days from last transaction||120 days (with some flexibility)||No deadline|
|For Payments of Interrupted, Ongoing Services||540 days||540 days||120 days (with some flexibility)||No deadline|
|Merchant’s Representment||30 days later||45 days later||20 days||20 days maximum|
|Cardholder’s Representment||Up to 30 days later||Up to 45 days later||None||30 days|
|Arbitration||Within 10 days||Within 8 days||No: Merchant has 20 days to appeal||Within 15 days|
Is MyChargeBack Legit or a Scam?
MychargeBack.com is definitely not a scam. They are a global leader in resolving complicated, card-not-present issues.
They are an associate member of the American Bankers Association (ABA) and a member of Financial Services Complaints Ltd, a New Zealand-based company that has been authorized by the Minister of Consumer Affairs to function as an external dispute resolution system in the financial services sector. In the United Kingdom, Mychargeback is licensed and regulated by the Financial Conduct Authority (FCA). They exclusively deal with renowned US banking institutions such as Chase and Wells Fargo.
Forbes, The Huffington Post, the Canadian Broadcasting Corporation (CBC), PYMNTS.com, Bankrate, and Fox News have all recognized MyChargeBack as a reliable source.
And, most importantly, if your case is properly handled, your chargeback will be sent straight to your bank account rather than to them.
The Cost of using MyChargeBack
In certain instances, an initial fee may be necessary depending on the labor and effort required to effectively establish the case.
The fee may vary based on the complexity of the claim or the amount involved, just as it does when you contact a lawyer for any issue.
If you refuse to pay the fee for any reason, you may terminate the case after your free consultation and won’t be charged a dime.
When your case has been successful, and your money has been recovered into your bank account, you will be invoiced a success fee representing a percentage of the recovered amount.
The percentage may vary depending on the complexity of your case. In most cases, this fee will represent around 20% of the recovered amount.
This is essentially a win-win scenario since you will not be charged this cost in case of failure, which is rare.
What are the Benefits of the Services?
MyChargeBack offers the finest chargeback solution in the industry. They offer excellent customer service, a simple and fast procedure, and powerful chargeback cases. MyChargeBack is the greatest method to get your money back from businesses who have duped you.
If your bank is refusing to reimburse you for stolen money, MyChargeBack can assist you. They are a cutting-edge service that assists victims of internet frauds in recovering their funds. MyChargeBack is always on the lookout for new scams, so if you are a victim, you may file a complaint on our website, and they will contact your bank and the scammer directly to negotiate a refund.
They opened new offices outside of Tel Aviv and in London.
MyChargeBack.co.uk provides claims management services to the United Kingdom from its London office.
MyChargeBack opened a representative office in South Africa and also launched local South African and UK websites.